My story — how I arrived here
I started as a front-end dev building interfaces that made teams faster. Over time I saw the same pattern: repeatable, high-value work eaten by manual steps. I transitioned into AI Ops to close that gap — building agents that automate the work while letting people do higher-leverage tasks.
I believe in short pilots with clear KPIs. If it moves the needle in weeks, we scale it — otherwise we iterate until it does.